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SPYWARE - continued
Overview
In the previous part we talked about what forms of spyware exist and how spyware can be
contracted. Now we’ll talk about how to prevent spyware from entering our systems and in
cases where it has already sneaked onto the PC detail what should be done to remove it.
Throughout the material we’ll discuss what settings can be tweaked in order to increase
the overall spyware protection of a computer, plus briefly touch upon the use of dedicated
spyware-neutralizing software.
Symptoms of an infection
There are several symptoms of possible spyware activity on a computer. Your computer start
up time may have increased significantly, it may appear to run more slowly or you can see
network traffic even with all programs closed (this last one is the most reliable indicator,
though software updates – notably Windows Update – can also be responsible). The modification
of your browser’s default startup page, search page hijacking, numerous pop-up windows with
unrelated content appearing, unsolicited new toolbars, unknown browser Favorites entries and
extra desktop icons all suggest that spyware or adware is the likely culprit.
Spyware Removal
A couple of free utilities like
Process Explorer
and
Port Explorer
will help spot suspicious programs on your computer
and give you a hint whether spyware is indeed present on your PC.
Unfortunately, spyware makers go to great lengths to prevent their products from being removed
(even blocking access to major security websites) and further steps may be needed to completely
clean your system. In such cases, it is recommended to download (but don’t run yet!) a copy of
HijackThis!, also available from numerous download
mirrors including
download.com
and
softpedia.com
with a tutorial at
bleepingcomputer.com.
You may also visit one of the forums at
techsupportforum.com
or
castlecops.com.
Check the forum instructions about using HijackThis (not all accept HJT logs) and posting results and follow
these to receive advice on what needs to be done. Be aware that HJT analysis does require time and skill so only
post on one forum and do follow all instructions given.
In the worst case (where a rootkit is used to modify Windows itself to hide the spyware) it may
be necessary to reformat and reinstall Windows – this should be a last resort since it will result
in the loss of all data on the system but if this is the only option, then
- make a copy of important data (documents, photos, passwords, software registration details)
- make a copy of your security software
- print out documentation on doing a fresh install (since you will be able to access the Internet with that PC until the process is finished) - for Windows XP, instructions can be found HERE
- install and configure your security software
- connect to the Internet and update Windows
- my guide for this procedure is HERE
Finally, if a keylogger (a program that monitors keys typed in order to find passwords) was
reported by any of the previous programs then contact any sites where you have password access –
especially online banking and share-trading sites – to inform them that your account may have
been compromised. This needs to be done swiftly to avoid possible financial loss (banks may refuse
to compensate you for fraud if spyware on your system was responsible).
Heightening security
An insecure web browser is the most likely avenue for spyware infection. Visiting a spyware-distributing web site
with one can automatically trigger a spyware install. Users of Windows XP should apply Service Pack 2 and then
download all subsequent security fixes from Microsoft through
Windows Update service
to make sure they are not susceptible to numerous Windows security flaws (this also applies to other Windows versions).
Internet Explorer users should, at a minimum, set their browser security level to Medium and then
turn “Run ActiveX controls and plug-ins” setting in IE to “Prompt” in order to prevent the automatic execution of
webpage content that may try to install spyware. This modification may cause numerous confirmation windows popping
up on websites using ActiveX - to alleviate this IE users can use a filter (such as Outpost’s Active Content filter) to
Block ActiveX by default. Where a site you trust requires ActiveX to function, an exclusion entry can be created to
permit this that site.
Many people are adopting other browsers as a means to bolster overall system security and to protect themselves from
spyware. These browsers sometimes won’t work with Microsoft services (like Windows Update, which demands the use of
Internet Explorer and ActiveX) and IE-specific web pages, but for the majority of sites, they offer usability and
performance enhancements over IE (commonly quoted ones being tabbed browsing, fast search engine access, more control
of webpage display and better standards-compliance). The good thing with those browsers is that they are better
equipped to resist spyware and get updated more often than Internet Explorer.
Browsers such as Firefox
and
Opera
are gaining popularity and both are free.
It is also important to take basic security precautions when browsing the Net: you should never download and, most
importantly, execute files obtained from doubtful sources – especially file-sharing networks, Internet Relay Chat,
Usenet or “warez” websites. When visiting unknown or suspicious sites, adjust browser security setting to maximum
(i.e. “Restricted Sites” in IE). Spam is one popular method of inciting people to visit a malware website (one
tactic has been to include a message about a high-value credit-card transaction that will be charged to you unless
you click a link). Be extremely cautious about such emails – and never use Internet Explorer to investigate any
links (since they are likely to use recently-discovered and therefore unfixed vulnerabilities in IE).
Spyware defense using specialized software
Prevention is better than cure with spyware. If spyware is installed on the system, it is extremely hard to
manually remove it, so it is best to ensure that spyware-detection and removal software is always present on a
PC (anti-virus software can in many cases detect general malware when it enters your system, but tends to perform
less well in cleaning existing infections). A firewall and an antispyware scanner can provide sufficient protection
against infection (especially if the firewall offering filtering of web pages, like Outpost’s Active Content plugin).
A properly configured firewall will detect (and allow you to block) any attempts by spyware to communicate over
the Internet (it will still need to be removed, but the most serious damage is done by spyware that successfully
sends private information to its distributor), while a good antispyware program will detect spyware in memory or
on disk and remove it.
-
Outpost Firewall combines the
functionality of both these security products and under one hood can provide comprehensive protection against spyware.
-
Ad-Aware SE Plus
[ Affiliate Link ]
is an anti-spyware software designed to address the menace of malicious software. Adding the
background-running Ad-Watch real-time monitor to the
free Personal edition, Ad-Aware SE Plus
is now capable of not only scanning the system after the fact but also preventing infection before it happens.
-
CounterSpy is a powerful anti-spyware tool that detects, deletes and protects your personal computer
from a broad range of malicious software. CounterSpy has one of the best spyware database in the industry and the
one of fastest scan times. CounterSpy also has sophisticated protection against recurring spyware threats that
protects you in real-time.
-
Spyware Doctor has advanced technology designed specially for people, not experts. It is automatically
configured out of the box to give you optimal protection with limited interaction so all you need to do is install
it for immediate and ongoing protection.
Conclusion
Spyware is a dangerous, escalating and increasingly complex problem that should be fought on multiple fronts. One
of them entails correctly setting up system security settings and the other one depends on the right choice of
security software.
Source : Parts of this article originally appeared in
Agnitum - Security Insight
Copyright © 2006,
Agnitum
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